To assist us in creating the website that you want, please take a moment to answer as many of the questions as possible. Your answers will provide us with a good understanding of how to approach the design of your website.
Your Name:
Your Company Name:
Your E-mail Address:
Your Telephone Number:
Your Current Web Address (if any):
Your Location: i.e. London, Nottingham
Type of products being sold ( nature of the products)?
I.e. Assortment of exercise related products; large products and / or small products; wood flooring.
Types of information to be placed with products?
Image, description, price, sizes , colour, mandatory safety and or additional technical information.
Special functionality requirements that need to be considered when presenting products for purchase?
I.e. Customer will need a facility to calculate the total volume of the products they are purchasing; customer needs a special feature which will display certain information depending on what the customer selects.
Have you decided on how to organise products on your website?
I.e. Departments, categories, sub-categories.
Can you state any particular requirements relating to your website structure?
I.e. each category page should show special promotional products at the top of it; product lists show be viewable according to highest/lowest prices.
Will Cross selling need to be included into the buying process?
I.e. If customer selects to buy Product A, then the system will recommend that they also purchase products B, C and D for a given reason.
Would you like the ability to have special discount options?
I.e. to assign discounts to certain products, categories or all products shown on the site. To create special Promotion campaigns that by using promotion code numbers that expire after a certain time.
Would you like the ability to assign points to given products?
I.e. These points can be collected by the buyer and redeemed against later purchases.
Would you like to collect information about your clients?
I.e. require them to register in order to make a purchase. This can be coupled with allowing clients to view their own Order History, fill out a marketing survey, take part in a special competition etc.
Would you like different prices to be shown to different client types?
I.e. This is particularly useful if you deal with Trade Customers. Trade customers can see lower product prices upon login.
Would you like clients to be able to view the status of their order at any given time?
I.e Simply to be informed that their order has been despatched or is on back order or fully integrated with systems like UPS Track and Trace systems.
Will products be exported globally?
I.e. are there any areas that you will not accept payment from.
Will more than one delivery service be available?
I.e. Royal mail + City Link.
How will delivery charges be calculated?
I.e. by weight, by standard flat rate charges to a given country / region, by total value spent, free delivery.
Are your products VAT rateable?
How would you like to be able to take payments?
I.e. online payment provider like Worldpay; through secure encrypted e-mail to process orders through a PDQ machine.
What information would you like the website to generate when an order is processed?
I.e. Order confirmation e-mail to the client showing copy of their order; a thank you page on the website.
Will you want to be able to change, update, add and remove products through a secure Administration area?
Please state what functions you would like to be able to perform using the website administration system.
Please describe the types of reports if any that you would like your website to produce for you?
I.e. client registration list; most active products list.
Will you require your website to link into other systems that you may have?
I.e. accountancy software.
Please describe other functionality requirements that you may have that have not been touched upon in the points above?
I.e. I would like special features that perform the following functions...
A copy of the contents of this form will be sent to the e-mail you entered in the Contact details section.